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Confidential and Trouble-Free E-mail Communication
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Industrial businesses profit from:
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- Secure, legally-compliant e-mail communication
- Reliable defense against industrial espionage and intellectual property loss
- Faster processing of e-mail messages improves customer service response times
- Legally-compliant archiving makes previous e-mail available on demand
- E-mail volume and usage reports for individual cost centers facilitate tighter cost accounting
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Businesses that produce, for example automotive, chemical and pharmaceutical firms—as well as those in the energy supply, construction and mechanical engineering sectors—are faced with many complex challenges. Not only cost considerations, but legal mandates, globalization, increased time pressures when bringing new products to market and expansion into new markets are forcing them to accelerate their business processes and implement professional communications infrastructures. Integrated, trouble-free e-mail processes play an essential role in increasing productivity along the value chain and simultaneously reducing costs.
In recent years, the pressure to manage e-mail as a formal business process has been motivated by costs, customers and increasingly stringent regulatory statutes. Today, intensifying competition and the growing volume of e-mail are forcing the issue. An effective e-mail infrastructure for industrial businesses must therefore address the following issues:
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- E-mail Security: Encryption, electronic signatures, protection against spam, phishing and viruses, and protection of confidential information
- E-mail Compliance: Compliance with internal guidelines and external statutes, which in the end require that the content of incoming and outgoing messages, including attachments, is reviewed for compliance before further processing; a flexible and configurable rule-based framework that embodies organization guidelines; prevents espionage
- E-mail Archiving: Tamper- and audit-proof archive/restore of business-relevant e-mails that complies with legal mandates like GDPdU, IFRS, Basel II and the Sarbanes-Oxley Act
- E-mail Classification: Categorization of e-mails for archiving/restore, for the assignment of documents to specific projects and as desired for the automatic forwarding of e-mails to designated individuals
- Disclaimers: The automatic affixation of a disclaimer at the end of every e-mail to provide legal security
- Integration of the e-mail platform with other business applications to enable cross-function business processes and to support the project-specific collection of documents
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iQ.Suite: The All-in-One Solution
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For industrial businesses, only one optimal and proven approach is capable of handling all of the important challenges when it comes to e-mail: E-mail Lifecycle Management (ELM)—the secure management of e-mail from the time it enters the enterprise until it is archived. iQ.Suite's collection of tightly-integrated modules creates an all-in-one ELM solution that addresses today's toughest e-mail requirements—from encryption and anti-spam/anti-virus, to e-mail classification and compliance, to e-mail archiving.
With iQ.Suite's scalable and customizable modules, you can implement secure and universal e-mail processes and connect them easily with other applications. iQ.Suite's functions can be centrally administered and individually configured according to corporate guidelines, and its high-performance, failure-proof infrastructure ensures the automated, fast and cost-effective processing of e-mail in any size organization.
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Numerous leading industrial firms are among our worldwide customers:
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„As Honda‘s operations have expanded around the globe, e-mail has become the main media for a internal and external information exchange so that a secure e-mail communication is of prime importance – That‘s why we trust in the solution of GROUP Technologies.“
Honda
Additional iQ.Suite customers in the Industry sector
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We Can Help:
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GROUP Technologies and its partners stand ready to assist you with the consultation, installation, configuration, education and support services you need to succeed with your e-mail goals.
Why not let our specialists review your e-mail environment? An e-mail audit lets you analyze and evaluate your level of e-mail security, and also helps you understand the costs of your current e-mail process.
If you'd like to learn more about iQ.Suite and E-mail Lifecycle Management, we invite you to take a live guided tour of our solutions during one of our free Webinars.
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