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Secure, Compliant, Trouble-Free E-mail Processes
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Financial Services Organizations profit from:
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- Legally-compliant archiving makes previous e-mail available on demand
- Comprehensive security functions protect against e-mail dangers and risks
- Confidential, legally-compliant e-mail communication
- Faster processing of e-mail messages leads to measurable time savings
- Automated disclaimer generation provides enhanced legal protection
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Banking, insurance and financial services companies are today faced with the simultaneous challenges of limiting risks, improving service and reducing costs. Because it involves communication with customers, partners, institutions and authorities, the daily e-mail process is one key area where correct implementation can result in big wins on all three points.
For businesses in this sector it's important to implement an infrastructure that provides secure, automated and fast e-mail communication and at the same time ensures that compliance with all relevant regulations and policies is enforced along the way. It's especially critical because the mining or loss of data like account and credit card numbers, inadvertent deletion of e-mails and incidents of employee harassment via e-mail can have serious legal consequences.
In recent years, the pressure to manage e-mail as a formal business process has been motivated by costs, customers and increasingly stringent regulatory statutes. Today, intensifying competition and the growing volume of e-mail are forcing the issue. An effective e-mail infrastructure for banking, insurance and financial services companies must therefore address the following issues:
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- E-mail Security: Encryption, electronic signatures, protection against spam, phishing and viruses, and protection of confidential information
- E-mail Compliance: Compliance with internal guidelines and external statutes, which in the end require that the content of incoming and outgoing messages, including attachments, is reviewed for compliance before further processing; a flexible and configurable rule-based framework that embodies organization guidelines; prevents espionage
- E-mail Archiving: Tamper- and audit-proof archive/restore of business-relevant e-mails that complies with legal mandates like GDPdU, IFRS, Basel II and the Sarbanes-Oxley Act
- Integration of the e-mail platform with other business applications to enable cross-function business processes and to support the project-specific collection of documents
- Disclaimers: The automatic affixation of a disclaimer at the end of every e-mail to provide legal security
- Accounting and Billing: Comprehensive reports and statistics—such as spam/virus volume or departmental cost accounting—for improved cost management
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iQ.Suite: The All-in-One Solution
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For financial services companies, only one optimal and proven approach is capable of handling all of the important challenges when it comes to e-mail: E-mail Lifecycle Management (ELM)—the secure management of e-mail from the time it enters the enterprise until it is archived. iQ.Suite's collection of tightly-integrated modules creates an all-in-one ELM solution that addresses today's toughest e-mail requirements—from encryption and anti-spam/anti-virus, to e-mail classification and compliance, to e-mail archiving.
With iQ.Suite's scalable and customizable modules, you can implement secure and universal e-mail processes and connect them easily with other applications. iQ.Suite's functions can be centrally administered and individually configured according to corporate guidelines, and its high-performance, failure-proof infrastructure ensures the automated, fast and cost-effective processing of e-mail in any size organization.
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Numerous leading financial services organizations are among our worldwide customers:
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"Generali Holding Vienna AG relies on the products of GROUP Technologies for the protection of its e-mail business processes."
Steffen Wienerroither, Generali Holding Vienna
"To be on the safe side in our daily handling of highly sensitive data, including e-mail, we have relied on the comprehensive solutions provided by GROUP Technologies AG since 1997."
Kai Holtkamp, HSBC Trinkaus & Burkhardt
Additional iQ.Suite customers in the Financial Services sector
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We Can Help:
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GROUP Technologies and its partners stand ready to assist you with the consultation, installation, configuration, education and support services you need to succeed with your e-mail goals.
Why not let our specialists review your e-mail environment? An e-mail audit lets you analyze and evaluate your level of e-mail security, and also helps you understand the costs of your current e-mail process.
If you'd like to learn more about iQ.Suite and E-mail Lifecycle Management, we invite you to take a live guided tour of our solutions during one of our free Webinars.
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