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iQ.Suite Wall - More than just a spam filter
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Requirements
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- You want to protect your e-mail users and infrastructure against the effects of spam.
- You want to verify that your e-mail communication is more closely focused on business requirements.
- You want to prevent pornographic and offensive content from being disseminated within your company.
- You want to prevent the unauthorized transmission of confidential information and protect your intellectual property.
- Manual distribution of incoming e-mail sent to general addresses such as info@company.com is tedious and time-consuming.
- E-mails are delivered to employees without any structure or classification. The e-mail archive is not sorted.
- You want to store business-relevant e-mail in various logical archives, and eliminate the need for users to manually set keywords or indexes.
- You want to make handling e-mail more efficient for your users, and more quickly assign responsibility for incoming queries.
- Given the increasing volume of e-mail, you want to “separate the wheat from the chaff,” and make compliance-relevant e-mails pass through additional checks and approvals.
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Solution
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- The combination of different analysis methods permits a detection rate of up to 100 percent. Automated white and black lists ensure that business-relevant e-mails are detected and delivered. You also have optimal protection against “mail flooding attacks.”
- Content analysis combined with sender/recipient lists, as well as automated white and black lists, result in time savings and protect against abuse. Undesirable communications can be proactively excluded. Wall prevents the unmonitored forwarding of business e-mails to private mailboxes at external service providers.
- Integrated image analysis with Xblock detects prohibited image attachments in real time, and prevents them from being disseminated via e-mail.
- The use of text analysis and classification technology permits the detection and filtering of e-mails and file attachments with sensitive content. When Watchdog and Crypt are combined, unauthorized transmission prohibited by your company policies is no longer possible.
- Automated pre- sorting and content-based delivery of incoming e-mail to the appropriate departments and employees. E-mail classification technology makes it possible to automatically distribute e-mail to any recipient address. Wall can be individually “taught” based upon your e-mail characteristics. It will then configure the system to deliver and forward e-mail to the responsible individuals or teams within your company.
- Almost every user has an e-mail archive with a folder structure, although most people sort their e-mail manually. CORE technology provides users with automatically determined e-mail classification parameters, which are attached to the incoming message. This technology ranges from automatic sorting to assistance in prioritizing incoming e-mail.
- Using easily adaptable automatic categorization, you can archive e-mails in different logical archives, depending upon their content and origin. A (partially) automated definition of keywords based upon the classification results reduces user workloads and ensures uniform, standardized indexing.
- Automatic categorization significantly increases response speed and improves customer service. Users can more quickly classify the contents of e-mail queries. With e-mail templates and other documents, users can respond more quickly or can forward a query to the right employee.
- To comply with a variety of regulatory requirements, all affected e-mails must be subjected to the appropriate monitoring and archiving processes. To increase efficiency, irrelevant information must be sorted out from the enormous volume of e-mail. Reducing the volume of e-mail requiring processing to a manageable quantity, this approach can also be used for all e-mails, even if they will be further processed and archived in other business applications such as CRM, ERP, or ECM solutions.
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Highlights
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Sexual and racist mail, an increasing volume of unsolicited advertising, and ever new methods of attack by hackers, make it necessary to protect company systems and employees from these problems. iQ.Suite Wall provides protection from misuse and uncontrolled use of e-mail and databases. This module provides comprehensive protection from spam and junk mail and prevents the sending of confidential information. The automatic organization and context-based storage of contents, the establishment of flexible delivery and distribution mechanisms and the automated indexing for die e-mail archiving are examples of the content-sensitive operations that can be implemented with iQ.Suite Wall.
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- Analysis of the entire content of a message (subject, message body, attachments) using a dictionary and the intelligent, teachable CORE.
- Checking for forbidden, undesired or confidential content according to the corporate policies.
- Blocking of e-mail from specific senders (known spam sources, mailing lists, etc.) and to specific recipients (for example competitors).
- Analysis of images for undesirable contents (for example pornography) with the Xblock function.
- Protection from mail flooding attacks.
- Use of current spam patterns for fast detection of new spammer tricks.
- User-specific, management of whitelists and blacklists on the server for effective blocking of unwanted mail.
- Automatic, rule-based inclusion of communication partners in whitelists.
- Specification of sender/recipient channels for regulating dedicated e-mail communications.
- User-editable exclusion lists for addresses and content in subject and message body.
- Central scanning of encrypted messages by combination of Wall and Crypt instead of client-based end-to-end encryption, thereby ensuring central email safety checking.
- Flexible notification about blocked messages (direct or time-controlled) to administration or mail recipient or sender.
- User-specific access to quarantined messages.
- Central quarantine management, especially efficient in enterprise and multi-server environments.
- Classification into company-specific e-mail categories.
- Optimization of classes through CORE teaching.
- Automatic classification of messages in one or more categories.
- Content Recognition Engine technology – a statistical method for checking and automatic classification of e-mail using Support Vector Machines (SVM).
- Response management through defined classifications, for example for customer support: automatic mail forwarding to qualified operators.
- Document protection, for example scanning outbound mail and attachments for relevant information.
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E-mail Lifecycle Management Processes
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Functions and features
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Solutions and scenarios for Anti-Spam and Anti-Phishing
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Functions and features
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Solutions and scenarios for e-mail compliance
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An overview of all products
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